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Misc
Views:308(+0) Shareware
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By MacsDesign Studio LLC
The Web Help Desk is an affordable and intuitive web based supporter desk software for your servicing desk software, customer suffer software, and issue tracking software needs.
Are you using "email" and "muggy notes" on your monitor to cross your supporter desk team's issues and requests? …or STOP PAYING EXCESSIVE ANNUAL FEES for your current supporter desk software solution!
Say "near bye" to your current, inefficient supporter desk solution and streamline your IT servicing desk with the Web Help Desk; the best of engender, cost effective, extremely easy to configure, browser based Help Desk Software.
CORE FEATURES INCLUDE:
100% Web-based IT Service Management (ITSM) Solution -
Incident & Problem Management (Issue Tracking) -
Asset & Configuration Management (CMDB) -
Two-Way E-Mail Correspondence -
Knowledge Base Management -
LDAP / Active Directory Synchronization -
Reporting Included -
Customer Satisfaction Survey Management -
Vendor Neutral: Windows, Mac OS X, Linux, or Unix
As a "supporter desk" continues to evolve into a total "servicing desk" entity, the Web Help Desk solution intuitively tracks and automatically routes *any* work of requests; from technical suffer requests to exchange management requests to non-technical suffer requests.
Intuitive point-and-click configuration and intuitive end-user experiences within the Web Help Desk allows your administration to deploy supporter desk features and work menstruation that do the near sense for your supporter desk's daily operations.
Install the server-side supporter desk software on about any operating system of your choice: Mac OS X, Windows, Linux, or Unix. The choice is yours!
The Web Help Desk's web based customer suffer software allows your IT servicing desk to execute more efficiently, effectively and at a less cost of ownership; resulting in faster incident resoluteness, controlled costs and increased customer satisfaction.
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| Company | MacsDesign Studio LLC |
| Website | http://www.webhelpdesk.com |
| Country | USA |
| Email | support@webhelpdesk.com |
| Os | Mac OS X, Mac OS X 10.4, Mac OS X 10.5 |
| Requirements | Mac OS X 10.4 or later, Windows 2000 / 2003 Server, Linux, or Solaris 8 : : Java 5, Standard Edition |
| Language | English |
| Release Date | 04 06 2008 |
| License | Shareware |
| Limitations | |
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